The Pillar #1 of ICAO states safety policy and objectives of an organization. Under this pillar, defined is how an organization manages safety and documents it with other employees.
The process goes with;
The commitment and responsibility of employees and management towards safety is reflected in a policy statement, signed by the Accountable Executive.
Safety accountabilities is the statement which clearly defines the safety responsibilities of every employees at different levels in the organization. It also depicts the responsibilities established in critical areas whenever responsibility holders are absent.
Emergency Response Plan is the proper plan that is implemented to ensure best practices whenever an emergency situation arises.
The overall safety activities must be documented and delivered to the employees. The documented policies must be undertaken by the employees when required.
The Pillar #2 of ICAO states safety risk management in an organization. Under this pillar, hazard is identified and risk management process is carried out.
The airline must process risk management activities to ensure every possible hazards can be identified.
After every possible hazards are analyzed, their possible results are accessed and well communicated in organization. Actions to mitigate various detected hazards must be undertaken for risk management.
The Pillar #3 of ICAO states safety assurance in an organization. Under this pillar, safety is measured and monitored to implement changes.
Safety assurance is done to access the health of an organization, focusing on safety. The required goals is set for improvements for managerial employees. It is done to monitor and measure the safety goals.
Management of Change is responsible for identifying various safety related factors and introducing changes in the organization.
Safety assurance uses various tools to audit the overall organization. For the continuous improvement of the SMS program, each functional area of the airline is processed and accordingly.
The Pillar #4 of ICAO states safety promotion in an organization. Under this pillar, safety is promoted by providing training and education and communicating within organization.
For the safety promotion, operators need to identify safety training requirements for each level of management and for each employee. The main objective behind training and education is to ensure that the employees have the knowledge and skills to safely complete work activities.
Safety communications means to ensure safety by providing information to all level of employees. Communicating every aspect to employees and management is done for implementing improvements on all the levels.